IT Infrastructure

Services/IT Infrastructure

IT INFRASTRUCTURE

We cover all areas of the of the IT Infrastructure spectrum, including Server Hardware and Software, Network Switches and routers, on-premise and cloud services, SaaS, IaaS and Storage Networks. We understand that business processes rely on IT infrastructure, therefore we partner with our clients to ensure operational continuity and excellence.

The term IT infrastructure is defined in ITIL v3 as a combined set of hardware, software, networks, facilities, etc. (including all of the information technology), in order to develop, test, deliver, monitor, control or support IT services. Associated people, processes and documentation are not part of IT Infrastructure.

IT infrastructure refers to the composite hardware, software, network resources and services required for the existence, operation and management of an enterprise IT environment. It allows an organization to deliver IT solutions and services to its employees, partners and/or customers and is usually internal to an organization and deployed within owned facilities.

IT infrastructure consists of all components that somehow play a role in overall IT and IT-enabled operations. It can be used for internal business operations or developing customer IT or business solutions.

Typically, a standard IT infrastructure consists of the following components:

  • Hardware: Servers, computers, data centers, switches, hubs and routers, etc
  • Software: Enterprise resource planning (ERP), customer relationship management (CRM), productivity applications and more
  • Network: Network enablement, Internet connectivity, firewall and security
  • Meatware: Human users, such as network administrators (NA), developers, designers and generic end users with access to any IT appliance or service are also part of an IT infrastructure, specifically with the advent of user-centric IT service development
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